📦 Enjoy free shipping on orders over $100 in the US 📦
📦 Enjoy free shipping on orders over $100 in the US 📦
Feel free to contact us if you were unable to find the answer to your question.
Mayu Swirl makes your drinking water BETTER. How?
It restores the water structure by allowing it to flow in its natural swirling motion.
The vortex in Mayu Swirl aerates the water. The aeration treatment increases the transfer of gas between the atmospheric air and the water, resulting in:
- Infusion of oxygen - The swirling motion infuses fresh atmospheric oxygen to your water.
- Evaporation / release of volatile compounds - including chlorine, THMs, CO2, unwanted odors, and other VOCs (Volatile Organic Compound).
- Raised pH levels - The dissolved release of CO2 triggers a chemical chain reaction, reflected in increased levels of pH.
- Improved taste - The process of aeration means better, tastier, even sweeter water!
-These, plus the high aesthetics of the mesmerizing vortex, lead to an increase in water intake. Win!
No. The Mayu Swirl alone will NOT remove bacteria or pathogens found in water.
Aeration is a proven method to accelerate the evaporation of some toxic volatile compounds.
With your Swirl, you should be using filtered water. Learn more about which purification technologies are best for you.
YES! The Mayu Swirl works with every type of drinking water.
Whether you’re drinking unfiltered tap water, filtered water, Reverse Osmosis water, or distilled water, the Swirl will enhance the physical properties and chemical characteristics of your drinking water.
* We do highly recommend using a good filter, though. Here’s why
The porcelain base is a vortex generator. A solid-state load cell senses the presence of the carafe in order to start the motion automatically; in turn, it calibrates the speed of the aerator disc according to the amount of water in the carafe, creating a constant and perfect vortex.
The pH level of your water will rise with the Mayu Swirl
The swirling motion increases the evaporation of dissolved volatile compounds (such as chlorine and CO2), resulting in an increase in pH levels.
Which pH level? It depends on the source water characteristics.
Like drinking from a flowing river, the swirling motion of the Swirl pitcher “heals” and structures the water, the vortex naturally aerates the water, replenishes dissolved oxygen, and balances pH levels to improve its taste and quality.
In other words, your drinking water will be improved chemically and physically when using the Mayu Swirl!
After 7- 10 minutes and then the water is good for up to 48 hours.
Make sure you swirl your water with the lid OFF
There is no time limit to how much the water can be swirled
A beautifully designed lid is a part of the Mayu Swirl set. Made from medical grade stainless steel (304), and sealed with a medical-grade silicone o-ring that keeps out airborne odors, aerosols, and dust.Neither disposable plastics nor single-use components are used, only the best materials for your water.
For efficient AERATION, we recommend allowing the water to be swirled for at least 7-10 minutes UNCOVERED. Following that, you can choose whether or not to use the lid.
Creating your own pure mineral water at home is more cost-effective and ecological while ensuring safe, great-tasting, mineral-rich, high-quality water. And it’s fun too!
The main problem of bottled water is, as you know, the single-use plastic bottle.
As water reacts with material it’s touching, molecules from the surface as the plastic bottle dissolves into the water it holds, as well as leaving traces of microplastic in the water you intake.
On the other hand, it is also extremely harmful to the next generations, every minute about a million single use plastic bottles are littered, it takes 5 minutes to drink from and 500-1000 years to decompose.
This means every bottle ever made on the earth is still here and will take hundreds of years more before the tiny pieces of its plastic will finally go out of the ecological system. This is something we are passionate to stop.
Purifying your water and using Mayu minerals, you can take unpolluted, healthy drinking water without any harmful plastic waste!
There are some essentials benefits to choosing Mayu:
- The design! the supreme aesthetic
- Base in pure porcelain made by hand.
- Automatic activation system, activated once the carafe is placed on it.
- Rechargeable battery which are able to work up to 6 hours without the need for electricity
- Vortex strength is automatically adjusted according to the volume of water in the carafe.
- Touch switch
- Made with highest quality Borosilicate glass, especially designed without corners so that water can swirl throughout the entire glass carafe, dishwasher safe, cold and heat resistant.
- Unique silent vortex technique
- Compliance with ETL, CE, and FCC certifications
- 2 Year Warranty
Essentially, the Mayu Swirl is designed to be used with cold to lukewarm drinking water.
Although it will work with wine, two things must be kept in mind:
1. The alcohol will evaporate after a couple of minutes of swirling (which is about the same as two hours of normal breathing)
2. Cleaning the carafe well afterward is important in order for the impeller at the bottom of the carafe to continue efficiently.
Made in the US, designed using the most advanced technology available, the Mayu Essential and Electrolyte blends are specially formulated to ensure optimal concentrations of earth's most important minerals.
The blends we make are nothing but natural ingredients. No added sugars, artificial additives, or calories.
No need to buy bottled mineral water anymore, you can now make your own spring water at home!
With Reverse Osmosis water filtration, blended scientifically to be nutrient-rich and smooth-tasting, you’ll create your own mineral water! Plastic free.
We think that’s more than amazing.
We offer 2 different blends of minerals - Mayu Essentials Blend and Mayu Electrolyte Blend. Each one of these blends contains a mix of more than 72 ionic trace minerals and primary minerals. These primary minerals include magnesium, zinc, potassium, calcium, and chloride.
The blends differ in the quantities of each mineral and microelements.
The Essential blend is designed for returning RO (Reverse Osmosis) or thermal distilled water.
It’s great taste and important nutritious values back by adding a highly concentrated solution of essential minerals and micro-elements to balance it.
The essential blend contain: purified water, concentrated Seawater, Magnesium Chloride, Pink Himalayan Salt,and 72 ionic trace minerals in varying trace amounts as found in natural water sources.
8 drops (0.5 ml) in 1 Liter bring water up from zero to 200 parts per million of dissolved minerals and ionic trace as can be found in natural springs.
Electrolyte blend is designed for sports and exercise fans who need to replenish their water and salts balance before, during and after extended physical activity. Yeah, sportos, especially for you guys.
The blend contains purified water, concentrated Seawater, Magnesium Chloride, Pink Himalayan salt, Zinc, Citric Acid, and 72 ionic trace minerals in varying amounts as found in natural water sources; (more ionic minerals than the Essential blend)
It’s a great replacement for electrolyte supplements pills or electrolyte drinks!
Minerals are crucial for maintaining the health of the body, drinking water without essential minerals, and trace elements are detrimental to your health.
Micro dosing is a more natural and effective method to replenish your body with high-quality minerals. By adding small portions of minerals throughout the day into your drinking water, you can increase the percentage of elements your body absorbs while reducing side effects caused by swallowing a full-dose pill.
Store your mineral blends in a dark, dry place to keep them fresh and potent.
We keep one bottle next to the Mayu Swirl and drizzle the drops every time we fill it with fresh water. (12 drops for 1.5 Liter)
TIP: Get used to doing it immediately after you fill your Mayu carafe. By doing so, you don't have to think about it later, and your drinking routine will be optimized.
On a daily basis, and if to be more precise: ideally, every time you fill up your Mayu with fresh water, you sprinkle the minerals, making your own nutrient-rich, pure spring water at home!
Easy. You choose how often you want to receive your mineral blend supply (based on how many people in the household use it) and which type to order.
Subscribing gets you 25% off and free shipping on the 3 pack!
Nope, there are none. You can easily cancel at any time with a quick and a friendly process.
Unfortunately, due to the nature of this product, we are unable to offer refunds (and we also believe that you won’t want to :)
Add minerals to the water using the dropper:
0.4 ml = 8 drops of the essential blend per liter of water.
2 ml = 40 drops of the electrolyte blend per liter of water.
The Mayu Swirl set box includes:
- 1.5L glass carafe with built-in impeller- hand-blown grade A borosilicate glass; light weight, crystal clear and dishwasher safe.
- Closing lid for storage - made of stainless steel (304) or bamboo with a food-grade silicone seal.
- Vortex generator base - handmade porcelain, coupled with automatic load and touch sensors for a perfect, hassle-free vortex.
- Rechargeable li-ion battery - up to 7hours of wireless use on a single charge.
- USB A to USB C cable – easy to connect
- 2 years limited warranty.
The carafe is designed to store up to 1.5 liters (50.7 oz.) of water. For your convenience, there is an engraving on the side of the carafe, indicating 1.5L level
Yes! The rechargeable battery inside the base is designed to last up to six hours.
We recommend keeping it consistently charged to preserve battery life. A white light at the base indicates full charge.
We ship worldwide from our warehouse in Atlanta.
The Mayus are handmade by highly skilled craftsmen who are masters of glass and porcelain of the highest quality, in China.
Your Mayu Water purchase is fully protected from damage, loss and theft—and replacement items are shipped immediately, at no cost to you.
As part of our commitment to provide our customers with the best possible delivery experience, we've partnered with ROUTE- a VIP Package Protection and tracking solution.
- Visual tracking of your order so you can see every moment where your order is and how soon it will arrive.
- If your package is lost, stolen, or damaged, you can easily file a claim, and get a replacement.
Oh no, but no worries! It is easy to get a brand-new product that is delivered in a short period of time.
All you have to do is file a claim (link) with Route, in a simple and easy short process. When filing a claim it will be reviewed for approval for a reorder or refund within 24 hours.
For any further info, please visit our SHIPPING & RETURNS PAGE
With ease. To file a claim -https://claims.route.com/ - you'll need your Route Order ID.
1. Please go to: claims.route.com
2. To find your Route Order ID, follow these steps:
- Log in to your email account used for ordering.
- Search for the email using the phrases: Route,
Or: “Your Mayu Water Shipment is Secure with Route”
When you find the email, scroll to the bottom and locate your Route Order ID. It should start with the letters RT and followed by a series of numbers.
Follow the friendly and quick instructions. That’s it!
* If you are unable to locate this email, please contact us directly. Our team will be glad to assist you in resolving the issue quickly.
Sure. you can contact us at : firstname.lastname@example.org and our team will get back to you asap.
By the shipping company, considering the destination and weight of the package.
In the U.S. only (currently not including Hawaii, but we’re working on it) you get a free delivery on $100 and above
YES! We do. The entire world needs it ;)
Within the US:
Standard Shipping - Should arrive within 4 to 7 business days.
Expedited (Express) shipping - Should arrive within 2 to 4 business days.
Fast Overnight Delivery - Not including weekend or holiday. Order placed on Thursday afternoon will arrive on Monday. International shipments:
The responsibility for all taxes and duties, including customs, rests with the buyer.
Outside the US:
Standard Shipping - Should arrive within 7 to 30 business days.
Expedited (Express) Shipping - Should arrive within 4 to 12 business days.
For fast delivery - the shipping companies do not guarantee that shipments will arrive within the quoted delivery time and no compensation or refund can be provided for any delays in arrival.
Our products can be returned within 30 days of the delivery date.
This only applies for packages that have not been opened at all.
An item returned for a refund will be subject to shipping costs, meaning, the shipping charges will be deducted from your refund.
Upon purchasing the swirl, a 2 year limited warranty is included along with it.
Mayu products are made of the highest quality materials and with extreme attention. However, if your product does have a problem, please contact us at Contact@mayuwater.com.
If you receive a damaged product, please contact us right away for assistance.
Please include in your reach out email:
The original receipt from your mayuwater.com order
Details concerning the issue
If possible, a photo or a video of your tackled product
Any alteration, misuse or abuse voids this policy.
AMEX, PayPal, Mastercard, Google Pay, Apple Pay.
Check out these quick instructions on setting up your Mayu Swirl so you can get the most use out of it.
The carafe is waterproof and dishwasher safe.
Maintaining the carafe involves cleaning it every 4-5 days with dish soap (preferably eco-friendly detergent), in order to prevent dirt from accumulating on the impeller ( the white disc inside the carafe)
Once stored in the fridge or overnight you should use the lid to cover the carafe. Otherwise, swirl your water without the lid
After approximately 7 hours of wireless use
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