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Frequently Asked Questions

Structured water—also known as coherent water, magnetized water, Exclusion Zone (EZ) water, vortexed water, or living water—refers to water in which the molecules are arranged in a more organized, ordered pattern. This type of molecular structure is observed in nature: in flowing springs, within plant life, and in our bodies.The Swirl mimics the dynamic movement of springs, streams, waterfalls, and rivers, creating a vortex that helps restore water to a more naturally structured state—supporting hydration at the cellular level.

The MAYU Swirl features an electrically powered porcelain base with an internal motor and magnet. Inside the glass carafe sits a removable impeller, also fitted with a magnet. When activated, the magnet in the base engages with the magnet in the impeller, causing it to spin. This spinning motion creates the signature vortex in the water.

The type of water you use with your MAYU Swirl depends on what’s available to you. Ideally, we recommend starting with water purified through Reverse Osmosis, as this is the most effective purification method. However, while RO removes unwanted contaminants, it also strips away beneficial minerals. For optimal taste and balance, we suggest adding Trace minerals back into your water.

Studies have shown that just 7 minutes of swirling can prompt water molecules to return to their natural synchronized shape. Feel free to keep it swirling for even longer.

Maintaining the carafe and impeller properly involves cleaning at least once a week with dish soap to prevent anything from accumulating on the impeller (the white disc inside the carafe). If you add anything to your water while you Swirl it (trace minerals, fruit, or anything else) we recommend cleaning it several times per week. The carafe is dishwasher safe. However, the impeller is not dishwasher safe and should be washed by hand. 

Each MAYU Swirl base is meticulously crafted by hand, making it as distinct as a snowflake. This individuality ensures that no two bases are identical, offering you a one-of-a-kind piece that adds a touch of exclusive charm to your Swirl. 

Yes, you will hear a soft, gentle hum along with the sound of moving water as it forms the vortex—similar to the sound of flowing water. Many people keep the Swirl running on their kitchen countertop or altar because they find the movement and sound peaceful and calming.

When the Swirl is brand new, for the first 5-10 minutes it can make a louder sound as the impeller syncs with the base—this should naturally resolve itself. If the vortex reaches down and touches the impeller, which can happen from time to time, you will hear a slightly louder water sound. If you have any questions, please reach out to our Support Team at contact@mayuwatercom, and they will be happy to assist you.